Terms & Conditions of Sale
This section contains information on the terms and conditions relating to any purchase made from Instyle Beds Ltd online website. By using or accessing this website and / or placing any order(s), you agree to be legally bound by these terms and conditions. Your statutory rights as a consumer are unaffected by these conditions.
All our products come with a one year manufacturer’s guarantee.
All products are fully inclusive of VAT at the current rate of 20%
All sizes quoted are approximate.
All bed frames are flat pack and require assembly.
If you are not totally satisfied with your purchase for any reason and you wish to return the goods you have 14 working days in which to inform us of this. The following conditions apply:
- All goods must be returned to Instyle Beds Ltd.
- You will be responsible for the return of the goods and any associated costs of their return.
- Any upgraded delivery charges are non-refundable.
- All goods must be returned in their original packaging and in good condition.
- All goods must not have been part or fully assembled.
- Mattresses must not be slept on and wrappings/seals must still be intact.
- A refund will be made when we receive the returned goods in good condition and in their original packaging.
Faulty/ Damaged Goods
In the unlikely event of you receiving damaged or faulty goods please contact us immediately on 0191 4100234. We will arrange for replacements to be dispatched at the earliest possible date.
Goods Damaged in Transit
If your goods are damaged on arrival please sign as damaged on the couriers’ documentation and contact us immediately. We will organise a replacement/collection of the damaged goods.
Risk and Title
Title of the goods shall not pass to the buyer until the seller has received payment in full. Risk of damage to or loss of the goods shall pass to the buyer upon delivery.
We the seller (Instyle Beds Ltd.) will take all reasonable precautions to keep the details of the buyers order and payment secure but unless the seller is negligent, the seller will not be liable for any unauthorised access to information supplied by the buyer.
Free delivery to UK Mainland excludes the Scottish Highlands and Grampians.
We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is occasionally beyond our control. All dates specified for delivery of the goods are approximate. We shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in the delivery of the goods.
Goods ordered will be delivered to the address specified in the order unless otherwise agreed in writing by Instyle Beds Ltd.
All goods are delivered to the customers door on ground floor level only. Therefore the customer needs to make suitable arrangements to move the goods to their required location.
Certain items are delivered on an upgraded two man delivery service. Please see individual item descriptions.
All goods must be signed for. We are unable to deliver to unattended premises or outside of customer addresses.
Where an order contains more than one item all items will be delivered at the same time once all the items are available.
Where a delivery date has been agreed with our courier and the customer is not present to receive the delivery, we reserve the right to charge the customer a minimum of £25 to cover the cost of failed delivery
If you have any specific delivery requirements please contact us on 0191 4100234 prior to ordering.